Privacy Policy

Your privacy is important to us!

Last updated: October 3, 2023

Protecting the privacy of our visitors is important to us, and the following policy outlines how we use your personal information when you visit our website.

Type of information collected

We may collect, store and use the following personal information:

  • Information about your visits to and use of this Web site.
  • Information about all transactions between you and us, or related to this Web site, including product purchase details, which includes personal information such as your name, telephone number, e-mail address, mailing address and payment information.
  • Information you provide when registering or subscribing to our website services, as well as information related to our e-mail notifications.

In addition, we may also collect, store and use non-personal information about your visits to and use of this site.

Data relating to website visits

We may collect information about your computer and your visits to this site, such as IP address, geographical location, browser type, referral source, length of visit and number of pages viewed. This data is used to manage the site, improve its user-friendliness and for marketing purposes.

We use cookies on this site. A cookie is a text file sent by a Web server to your browser and stored in memory. Each time you revisit a page, this file is sent back to the server, making it possible to identify and track your browser.

We may send a cookie that will be stored on your computer’s hard drive. The information obtained from this cookie is used to manage the site, improve its user-friendliness and for marketing purposes. This information may also be used to identify your computer when you visit our website, so that we can customize it to your needs.

We also use anonymous cookies to record non-personal information such as site activity, date and time of visit and domain type.

Most browsers allow you to refuse cookies. However, this may adversely affect the usability of many sites, including ours.

Use of your personal information

Personal information provided on this site will be used in accordance with the purposes specified in this privacy policy.

We may use your personal information to:

  • Improve your browsing experience by customizing the site according to your preferences.
  • Contribute to the creation and distribution of content that is more relevant to you.
  • Send you information (other than marketing communications) that we think may be of interest to you, by post, e-mail or similar technologies.
  • Send you marketing communications relating to our business that we think may be of interest to you, by post or, if you have expressly consented, by e-mail or similar technologies.
  • To provide other companies with statistical information about our users, however, this information will not identify any specific user.
  • In the course of our business, employees of our organization have access to your data. In addition, we may share your data with our various service providers. In such cases, we ensure that we share only what is necessary and that the suppliers with whom we share this data comply with confidentiality obligations.

In addition to disclosures reasonably necessary for the purposes specified elsewhere in this Privacy Policy, we may disclose information about you in the following situations:

  • If we are required to do so by law.
  • In connection with legal proceedings or possible legal claims.
  • To establish, exercise or defend our legal rights, which may include providing information to third parties to prevent fraud and reduce financial risk.
  • As part of a commercial transaction, such as the sale or purchase of a business, since this data may be considered an asset.
  • We have implemented procedures and take the necessary measures to protect the confidentiality of your personal information and thus prevent loss, theft, misuse, access, disclosure or modification of your personal information. In addition, we undertake to destroy or anonymize any data we hold on you that we deem to be no longer useful.

Despite the measures described above, we cannot guarantee that data transmitted over the Internet is secure. We do not warrant or represent that the personal information you provide is transmitted securely, or that it is fully protected against interception, loss, misuse or alteration. We assume no obligation or liability for any damages that may result from the unsecured transmission, interception, loss, misuse or alteration of the personal information you transmit.


By providing us with your personal information, you have consented to its use for a specific purpose. We will not use your personal information for purposes other than those for which you originally provided it, unless you have otherwise consented.

At any time, you have the right to withdraw your consent to the disclosure or use of the information you have provided to us. Your request should be addressed to our Privacy Officer.

Access to collected information

To be considered, your request for access must be made in writing and addressed to the Privacy Officer. The Privacy Officer will assist you if necessary.

We undertake to ensure that the Privacy Officer responds to your request for access in writing, promptly and no later than 30 days from the date of receipt of the request.

Failure to respond within 30 days of receipt of the request will be deemed a refusal to grant access.

We undertake that the Privacy Officer will give reasons for any refusal to comply with a request and will indicate the provision of the law on which the refusal is based, the remedies available to you and the time limit within which they may be exercised. The person responsible for the protection of personal information can assist you if necessary.

We undertake to rectify, upon request, any personal information collected if it is inaccurate, incomplete or equivocal, or if its collection, communication or retention is not authorized by law. This request must be made in writing by a person who can prove his or her identity, and must be addressed to the person responsible for the protection of personal information. He or she will be happy to assist you if necessary.

In the interests of transparency, we wish to inform you that you may submit to the Commission d’accès à l’information a request for review of a disagreement relating to the application of a legislative provision concerning access to or rectification of personal information.

Policy changes

We reserve the right to update this privacy policy at any time by posting a new version on our website. We recommend that you check this page regularly to ensure that you are happy with any changes.

Person in charge

For any request or question related to this policy and the personal information it implies, you may contact us at the following e-mail address [email protected] or by mail at the following postal address:

Attn : Yannick Thibodeau
45, de la Pointe-Pelée St.
Gatineau, Québec
J8V 0A6

Do you have any questions or comments?